Privacy Policy
SMS/MMS Consent and Terms
Consent
By providing your mobile phone number to BrightBridge ABA, you consent to receive periodic SMS or MMS messages. These may include appointment reminders, confirmations, schedule changes, and account notifications.
Providing Your Telephone Number
You affirm that the mobile number you provide is accurate and current. You represent that you are the authorized subscriber or owner of the number. You must notify us at hello@brightbridgeaba.com of any changes.
Consent to Receive Automated Communications
You provide explicit consent to receive recurring automated text messages. This consent is not a condition of purchase. Message frequency varies. Standard message and data rates may apply.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Opt-Out
You may opt out at any time by texting STOP or by emailing hello@brightbridgeaba.com. You will receive a final confirmation message.
Privacy Assurance
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Your personal information and phone number will not be shared or sold to third parties.
Assistance
For help, text HELP or email hello@brightbridgeaba.com.
Data Collection and Use
We may collect your mobile phone number, carrier name, and the date, time, and content of messages for service delivery purposes.
Service Modifications
BrightBridge ABA reserves the right to modify or discontinue messaging services without notice.
General Privacy Policy
Information Collection
We collect personal information such as your name, email address, and phone number when you sign up for our services. We also collect non-personal information such as browser type, IP address, and referring URL for analytics purposes.
Use of Information
We use your personal information to provide and improve our services, communicate with you, and personalize your experience. Non-personal information is used for analytics and to improve our website.
Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.
Third-Party Disclosure
We do not share your personal information except as necessary for service delivery, to comply with legal obligations, or to protect our rights.
Analytics, Advertising, and Cookies
Our website uses the following third-party services to measure traffic, understand how visitors use our site, and deliver relevant advertising. These services may set cookies or similar technologies on your device and collect information such as your IP address, device and browser details, pages viewed, and interactions with our site (for example, form submissions or clicks on phone and email links):
- Google Tag Manager — loads and manages the tags below.
- Google Analytics 4 (GA4) — website usage analytics.
- Google Ads (including Conversion Tracking, Conversion Linker, and Enhanced Conversions) — measures advertising effectiveness. When you submit a contact form, we may send a hashed version of your email address to Google so it can match your conversion to an ad click. The email is hashed before it leaves your browser. Your phone number is not sent to Google.
- Meta (Facebook) Pixel — measures advertising effectiveness on Facebook and Instagram.
- LeadConnector (GoHighLevel) Site Tracking — links anonymous visits to contacts in our CRM once they submit our contact form, so we can provide better follow-up and understand how you engage with our site.
- ABA Practice Management by StreamABA — the practice-management and intake platform that hosts our contact and intake forms. It receives the information you submit through them, along with how you first arrived at our site (the landing page, referring site, and campaign or ad-click parameters), so our team can follow up on your inquiry. On every page, a StreamABA script stores that first-visit information in your browser so it can be attached if you later submit a form.
- Cloudflare Turnstile — protects the contact form hosted by StreamABA from spam and abuse. Use is subject to the Cloudflare Privacy Policy.
- LeadTrap — identifies website visitors and captures engagement information to support our marketing and sales follow-up.
- Google reCAPTCHA v3 — protects our contact form from spam and abuse. Use is subject to the Google Privacy Policy and Terms of Service.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage cookies and interest-based advertising through your browser settings, the Digital Advertising Alliance, and your Google and Meta account preferences.
Text messaging opt-in data and consent are excluded from all of the above. Your mobile number and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
Consent
By using our services, you consent to the collection, use, and disclosure of your information as described in this policy.
Changes to This Policy
We may update this policy at any time. Changes will be reflected on this page.
Contact Us
If you have questions about this privacy policy, please contact us at hello@brightbridgeaba.com or call (336) 568-8882.